Hello!! Today's post will answer those questions that should be answered, but not necessarily asked in your stylist's chair. Ooh, scandalous!
What is a proper tip for services?
Well, if you think that a normal tip for someone who brings food to your table is 10-15%, it's fair to say that the person who went to school for hair, has kept up continuing education classes, and
ensures you leave her chair lookin h-o-t, should receive 20-25%. Keep in mind, though, that a tip is not required, but rather used to show appreciation for the stylist's efforts and for producing a great look. If you are totally satisfied, tip as high as you want (*wink*)! However, leaving a tip only to call again and complain (i.e.I really did love it but my husband/boyfriend complained that I spent $150 at the salon and now I have to retrieve the bills to save my relationship) is generally frowned upon. If you are truly unhappy, that leads me to....
How do I handle being unhappy with my cut/color?
If it's your first time seeing that stylist, you simply tell her/him that it was not what you had in mind and see if they can fix it
immediately. Do not,
do not, just walk away acting like everything is ok. You are a
paying customer, afterall. Now, that does not mean turn into the Incredible Hulk and start cussing and throwing things, name-calling and other embarrassing reactions. It simply means that you should leave somewhat content if the unthinkable does occur. If this is someone you have been going to for a while, hopefully you have built up enough of a relationship with them that you can just be straight forward and know they will fix it in a snap. Sometimes your vision and your fantastic stylist's miss each other...but I am sure you have all heard the saying, "I'm a beautician, not a magician!" To ensure your end result is what you want,
communicate. Bring in pictures of what you like as well as what you don't. Listen when your stylist tells you something won't look as good as what you think it will----(platinum is not a universal color, and a pixie cut does not make you look like Posh). Keep in mind that very rarely are refunds given, so once you pay it's done. You can return to have that stylist try again, but it is best to address the situation when it happens. If you really and truly don't notice the heinousness of your cut until you go to fix it yourself (a stylist's blowout can hide many a blunder), call back and speak to her/him directly. If it's so bad you don't want their hands in your hair again.....
What is the best way to find a new stylist?
Ask your friends or trusted co-workers with fabulous hair who they see. Honestly, though, the best way is if you see a stranger in the super market with amazing hair (who fixes their hair to go grocery shopping?? It must be a great cut!), ask her who her stylist is and if she has a card. Make sure you get her name so when you go in you can say, "I saw Caroline in the grocery store this week....I love her hair and she referred me to you!" This will make the stylist feel like a million bucks and she will definitely give you the 5 star treatment. Also, a lot of stylists have referral rewards....so Caroline might get something extra for referring you, and so might you! The best reward, though, is being relaxed in the chair and leaving knowing you look foxy!
Victoria Beckham approves this message! (not really...she endorses nothing in this blog...but I think she would if she knew about it)
More questions? Contact this Stylin Fox at
likeafoxblog@yahoo.com
Have a stylin weekend....like a fox!